Question 1

Is the Patent and Trademark Office (Ukrpatent) still functioning?

Accepted Answer

Yes, Ukrpatent is open and continues working without any interruptions. Documents are filed and received electronically.

Ukrpatent perfected remote work during the Covid-19 pandemic, which has allowed it to continue working remotely in the current situation.

Question 2

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps:

1. Click “Manage FAQs” button
2. From your site’s dashboard you can add, edit and manage all your questions and answers
3. Each question and answer should be added to a category
4. Save and publish.

Question 3

Can I insert an image, video, or gif in my FAQ?

Accepted Answer

Yes. To add media follow these steps:

1. Enter the app’s Settings
2. Click on the “Manage FAQs” button
3. Select the question you would like to add media to
4. When editing your answer click on the camera, video, or GIF icon
5. Add media from your library.

Question 4

How do I edit or remove the “FAQ” title?

Accepted Answer

You can edit the title from the Settings tab in the app. 
If you don’t want to display the title, simply disable the Title under “Info to Display”.

Question 5

Why is it still important to maintain and protect my IP rights in Ukraine right now?

Accepted Answer

It is important to remember that the IP legislation of Ukraine is based on the first-to-file, not first-to-use principle. Failure to renew a trademark registration or delaying the filing of a new trademark application may result in a third party acquiring rights to an identical or confusingly similar trademark.

We encourage companies and entrepreneurs to look to the future. The situation in Ukraine will change. It is much easier and less expensive to maintain IP rights than to restore or re-acquire lost rights.

Question 6

How is your company operating? Are you safe?

Accepted Answer

Fortunately, we are completely safe and are working remotely.